Refund policy
Returns Policy
- Return Window: We accept returns within 1 to 2 business days of receiving your order. If you are not completely satisfied with your purchase, please contact us immediately to initiate the return process.
- Return Conditions: To be eligible for a return, items must be unworn, unwashed, and in their original packaging with tags intact. We reserve the right to refuse a return if the product shows signs of wear or damage.
- Refunds: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method and may take up to 5 business days to reflect in your account.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the product arrived damaged or defective.
Exchanges
- We do not offer direct exchanges at this time. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
For any further questions or concerns regarding shipping and returns, please contact our customer support team at [your email/contact info].